Privacy Policy


This Privacy Policy describes how Bellatoda (the "Site", "we", "us" or "our") collects, uses and discloses your personal information when you visit, use our services or make a purchase from www.ballatoda.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" refer to the user of the Services, whether customer, website visitor or any other person whose information we have collected under this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access the Services.

Changes to this Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last Updated" date, and take any other actions required by applicable law.

How We Collect and Use Your Personal Information
In order to provide the Services, we collect and have collected in the past 12 months personal information about you from a variety of sources, as detailed below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses described below, we may use the information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights and the rights of our users or others.

What Personal Information We Collect
The types of personal information we collect about you depend on how you interact with our Site and use our Services. When we use the term "personal information," we mean information that identifies, relates to, describes, or is capable of being associated with you. The following sections describe the specific categories and types of personal information we collect.

Information We Collect Directly From You
Information you submit directly to us through our Services may include:

  • Basic contact information, such as your name, address, phone number, email address.
  • Order information, such as your name, billing address, shipping address, payment confirmation, email, phone number.
  • Account information, such as your username, password, security questions.
  • Shopping information, such as items you view, put in your cart, or add to your wish list.
  • Customer service information, such as information you choose to include in communications with us, for example, when you send a message through the Services.

Some features of the Services may require you to directly provide us with certain information about yourself. You may choose not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect Through Cookies
We also automatically collect certain information regarding your interaction with the Services ("Usage Data"). To do so, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information relating to your interaction with the Services.

Information We Obtain from Third Parties
Finally, we may obtain information about you from third parties, including suppliers and service providers who may collect information on our behalf, such as:

  • Companies that support our Site and Services, such as Shopify.
  • Our payment processors, who collect payment information (e.g. bank account, credit or debit card information, billing address) to process your payment and fulfill orders, providing you with products or services you have requested, and to perform our contract with you.
  • When you visit our Site, open or click on emails we send, or interact with our Services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, software development kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible for the accuracy of information provided to us by third parties and are not responsible for the policies or practices of third parties. For more information, see the section below, "Third Party Websites and Links."

How We Use Your Personal Information

  • Providing Products and Services. We use your personal information to provide the Services to you, perform our contract with you, including processing your payments, fulfilling your orders, sending you notices relating to your account, purchases, returns, exchanges or other transactions, creating and maintaining your account, arranging for shipping, facilitating any returns and exchanges, and allowing you to post reviews.
  • Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as sending you marketing, advertising and promotional communications by email, text message or postal mail, and displaying advertisements for products or services. This may include using your personal information to personalize the Services and advertising on our Site and other websites.
  • Security and Fraud Prevention. We use your personal information to detect, investigate, or take action regarding fraudulent, illegal, or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password, or any other login details with anyone. If you believe your account has been compromised, please contact us immediately.
  • Communicating with You. We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interests to be responsive to you, provide you with effective services, and maintain our business relationship with you.

Cookies
Like many websites, we use Cookies on our Site. For specific information about the Cookies we use in connection with running our store with Shopify , visit https://www.shopify.com/legal/cookies . We use Cookies to power and improve our Site and Services (including remembering your actions and preferences), perform analytics, and better understand how you interact with the Services. We may also allow third parties and service providers to use Cookies on our Site to better personalize services, products, and advertising on our Site and other websites.

Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please note that removing or blocking Cookies may negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to stop working properly or no longer be available.

How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes as set out in this Privacy Policy. These circumstances may include:

  • With vendors or third parties who provide services on our behalf (for example, IT management, payment processing, data analysis, customer support, cloud storage, fulfillment and shipping).
  • With business and marketing partners, including Shopify, to provide services and advertise to you.
  • When you ask, request or otherwise consent to our disclosure of certain information to third parties, such as to send you products or through your use of social media widgets or login integrations, with your consent.
  • With our subsidiaries or within our corporate group, in our legitimate interests to run a successful business.
  • In connection with a business transaction, such as a merger or bankruptcy, to comply with any applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

Security and Retention of Your Information
You should be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecured channels to communicate sensitive or confidential information.

Your Rights and Choices
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances, and in certain cases we may deny your request as permitted by law.

  • Right to Access/Know. You may have the right to request access to the personal information we hold about you, including details regarding the ways in which we use and share your information.
  • Right to Deletion. You may have the right to request that we delete personal information we hold about you.
  • Right to Correction. You may have the right to request that we correct inaccurate personal information that we hold about you.
  • Right to Portability. You may have the right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.

If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us using the contact details below.

Contact
If you have questions about our privacy practices or this Privacy Policy, please contact us at infobellatoda @gmail .com or Vicente Perez Rosales 148, Puerto Montt, LL, 5480000, Chile.